Delay Penalty & Timeline Guarantee

We believe your move-in date is sacred. This policy outlines our financial commitment if your project handover is delayed beyond the confirmed contractual handover timeline.

What is the Delay Penalty?

A delay penalty is a compensatory discount credited to you if your project handover extends more than 15 days past the mutually confirmed handover date.

• The compensation is calculated at 0.1% of the total project value per day of delay following the 15-day grace period.
• The maximum penalty is capped at 3% of the total project order value.
• Penalties are issued as a direct cashback deduction on your final billing invoice.

When Does the Delay Penalty Not Apply?

The penalty guarantee is void in the following client-side or external situations:

• Customer-Driven Design Alterations: Material substitutions, layout re-drawings, or additions to the scope of work requested after signing the Execution Order.
• Site Access & Prerequisites: Delays resulting from apartment association permissions, lift restrictions, power/water outage, or pending external civil handovers.
• Milestone Payment Delays: Non-settlement or late payments beyond contractual due dates.
• Force Majeure: Extreme natural events (floods, cyclones), municipal curfews, or unforeseen supply chain blackouts. In such events, Nesh Stories notifies you within 72 hours with updated milestones.

Inquiries & Handover Verification

For questions regarding your project schedule or milestone reports, reach out to your Project Lead or email us at nesthomeinfo0322@gmail.com.